Terms of service

TERMS AND CONDITIONS

Last updated: January 2026

Welcome to ISLA Clothing. These Terms and Conditions (“Terms”) govern your access to and use of isla-clothing.com (the “Website”), and the purchase of products from our online store (“Products”). By using the Website and/or making a purchase, you agree to these Terms.

 1.⁠ ⁠Acceptance of Terms

By accessing this Website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, you may not use this Website.

 2.⁠ ⁠Eligibility

You must be at least 18 years old and capable of entering into a binding contract in the United States to purchase items from this Website.

 3.⁠ ⁠Orders and Product Information

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for any reason, including pricing errors or insufficient stock.

Product descriptions, pricing, and availability are subject to change without notice.

 4.⁠ ⁠Payment

We accept the payment methods displayed at checkout. You agree to pay all charges incurred by you or any users of your account at the prices in effect at the time the charges are incurred.

 5.⁠ ⁠Pricing Errors

In the event a product is listed at an incorrect price, we may cancel the order and refund any amounts paid. We are not obligated to provide the product at the incorrect price.

 6.⁠ ⁠Shipping

Products will be shipped according to our Shipping Policy (below). Delivery times are estimates and commence from the date of shipment, not the date of order.

 7.⁠ ⁠Returns and Refunds

All returns and refunds are governed by our Refund Policy (below). Please review the Refund Policy carefully before making a purchase.

 8.⁠ ⁠Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of ISLA Clothing or its licensors and is protected by copyright, trademark, and other intellectual property laws.

 9.⁠ ⁠Limitation of Liability

To the fullest extent permitted by law, ISLA Clothing and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use the Website or products purchased from the Website.

10.⁠ ⁠Indemnification

You agree to indemnify, defend, and hold harmless ISLA Clothing and its officers, directors, employees, and agents from any claim, demand, or damages, including reasonable attorneys’ fees, arising out of your breach of these Terms.

11.⁠ ⁠Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

12.⁠ ⁠Changes to Terms

We may revise these Terms at any time. Updated Terms will be posted on this page with the “Last Updated” date revised accordingly. Your continued use of the Website after such changes constitutes acceptance of the updated Terms.

REFUND POLICY

Last updated: January 2026

Thank you for shopping at ISLA Clothing. We want you to be satisfied with your purchase. If you are not completely satisfied, you may return most new, unworn items within 30 days of delivery for a refund or store credit, subject to the terms below.

 1.⁠ ⁠Eligibility for Returns

To be eligible for a refund:

Items must be returned within 30 days of delivery

Items must be unused, unwashed, and in the original condition

All tags and packaging must be intact

 2.⁠ ⁠Non-Returnable Items

The following are not eligible for return:

Final sale items

Underwear and swimwear (unless defective)

Gift cards

Personalized or customized merchandise

 3.⁠ ⁠How to Initiate a Return

To start a return:

Contact us for support at help@isla-clothing.com
 with your order number.

We will provide a Return Authorization and instructions.

Ship the item back using a trackable method.

Return shipping costs are the responsibility of the customer unless the item is defective or we shipped the wrong item.

 4.⁠ ⁠Refunds

Refunds will be processed to your original payment method within 7 business days after we receive and inspect the returned item.

If you paid for shipping, shipping charges are non-refundable unless the return is due to our error.

 5.⁠ ⁠Exchanges

If you need a different size or color, please follow the return process above. Exchanges are processed as a return + new purchase.

 6.⁠ ⁠Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at support@isla-clothing.com
 with photos and order details. We will cover the return shipping and either replace the item or issue a full refund.

 7.⁠ ⁠Questions

If you have questions about your refund, please email support@isla-clothing.com
 and we will respond within 48 hours.

SHIPPING POLICY

Last updated: January 2026

Thank you for shopping at ISLA Clothing. This Shipping Policy explains how we ship orders and what you can expect.

 1.⁠ ⁠Order Processing

Orders are processed within 24 to 48 hours from the time the order is placed (excluding weekends and holidays).

 2.⁠ ⁠Shipping Method

We ship via USPS Priority Mail. This provides fast and reliable delivery throughout the United States with tracking included.

 3.⁠ ⁠Estimated Delivery Time

Once your order has shipped, delivery typically takes:

2–3 business days after shipment

Delivery times are estimates and not guaranteed, as actual delivery depends on USPS and destination location.

 4.⁠ ⁠Shipping Costs

Shipping costs are calculated at checkout based on package weight and destination.

 5.⁠ ⁠Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number.

 6.⁠ ⁠Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us at help@isla-clothing.com
 with your order number and photos of the damage. We will assist you in filing a claim with USPS and work to resolve the issue.

 7.⁠ ⁠International Shipping

International customers are responsible for return shipping costs. Original shipping fees, customs duties, and taxes are non-refundable. Returns must meet our 30-day return policy eligibility requirements

For assistance with international orders, please contact Help@isla-clothing.com.